Spa Manager Luxury Hotel and Spa

We are looking for a passionate and hands-on Spa Manager ready to lead a dedicated team in a tranquil countryside retreat in East Sussex.

Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you.

The hotel and spa is set in 1,100 acres of stunning Sussex countryside, offering guests a blend of luxurious hospitality, championship golf courses, and a beautifully appointed spa. The hotel is a peaceful haven with panoramic views, elegant interiors, and a relaxing, nature-inspired ambiance the perfect escape for wellness and indulgence.

They are looking for a dynamic and experienced Spa Manager to lead the spa operations and elevate the guest experience. This is a dual role combining strategic oversight and operational excellence, with 50% of your time spent delivering treatments, and the other half focused on team leadership, guest service, and running the day-to-day operations.

About the Spa

The spa offers a serene and luxurious environment with a full range of treatments using ESPA and VOYA products. It features a swimming pool, sauna, steam room, relaxation lounges, and treatment rooms. Its a popular destination for hotel guests, day visitors, and local members.

Key Responsibilities

Lead, inspire and manage the spa team, ensuring a consistently high level of guest care
Perform treatments to a high standard, using ESPA and VOYA products
Ensure smooth daily operations including bookings, scheduling, and guest experience
Monitor retail and treatment targets, costs, and KPIs
Maintain a high standard of cleanliness, safety, and professionalism throughout the spa
Work closely with the General Manager and hotel teams to ensure a seamless guest

journey

Manage the spas social media presence sharing engaging content, promoting offers,

and driving visibility

About You

A qualified Spa Manager with strong practical skills (NVQ Level 3 or equivalent)
Previous experience in a supervisory or management role within a spa environment
Warm, approachable, and confident with a guest-focused mindset
Passionate about wellness and beauty, with strong product knowledge
A proactive and organised leader, capable of motivating a team and achieving targets
Social media savvy with a flair for engaging content and promotional ideas

What they offer

£32,000 per year salary plus 10% bonus on sale of retail products
45-hour working week
Opportunities for ongoing training and development
Beautiful countryside surroundings and a supportive, friendly team

If youre a confident and compassionate leader who thrives in a calm, luxurious environment and youre ready to roll up your sleeves and lead from the front wed love to hear from you.

Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you.